CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, text us, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Recently bought a 2017 Audi A4 from them and the whole experience was painless. The staff and owner were very polite and accommodating. Pricing and service were amazing as well. 10/10 would recommend for purchasing a high quality used vehicle.
Raleigh, NC
Bought my E46 here from out of state and had it shipped to me. It was my first time doing that and they were super helpful navigating that process. They were also pleasant to work with and were responsive through text. I personally had a great experience and would recommend this place to anyone I know.
Raleigh, NC
For the past 15 years I have used Import Performance for jobs from oil changes to motor rebuilds on numerous makes and models. I will not go elsewhere based on their honesty and satisfactory work. I refer all my family and friends to them when they are in need.
Raleigh, NC
These guys are very professional. They fixed my BMW X1 promptly and without any issues. As a first-time customer, I even received a discount. When I returned to pick up my car, I was surprised to find it had been fully detailed?at no extra cost! I was genuinely impressed. I highly recommend this place.
Raleigh, NC
